Frequently Asked Questions
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We ask that you cancel a session more than 12 hours before the session. If you cancel within 12 hours of the session, we will charge the full fee for the tutoring session. All our tutors plan around their weekly schedules and it is difficult for them to accommodate last minute schedule changes.
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Please contact your student’s teacher directly for schedule changes. We will do our best to accommodate a change.
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Invoices are sent out monthly or you receive a weekly Venmo request (Sunday or Monday after your session). Please pay invoices in a timely manner.
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We pride ourselves on being passionate teachers, who not only understand childhood development but also understand curriculum and the classroom experience. Everyone on the team holds a Masters of Education and has taught for many years in both private and public schools. We differentiate curriculum for each student. Because we are a small team, we are able to collaborate and share ideas. Finally, we see ourselves as life-long learners and continue to hold professional development workshops for the entire team every few months.
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We are lucky to all be members of amazing school communities and many teachers have been referred to us through schools, friends and colleagues. Although all our teachers have been in classrooms for many years, we still have a rigorous training process that includes observations and mock lessons.